Privacy policy

Our data privacy policy has been designed to better meet the needs of users who are particularly concerned about the way we handle personal data online. Please read our data privacy policy carefully to better understand how we collect, use, protect, and handle your information on our website.

What personal data do we collect from visitors to our website?

  • Each time a user accesses our website or makes a reservation on our website, the system will ask them to enter their name, address, email, phone number, and other information so that they can make a reservation.

When do we collect data?

  • We collect data when a user makes a reservation, when a user sends us a request, when a user subscribes to our newsletter and, in general, when a user enters any type of information on our website.

How do we use the data collected?

We use the information we collect when a user makes a reservation, submits a request, subscribes to a newsletter, or enters data on our website in the following ways.

  • To improve the performance of our website in order to make it more efficient for the user
  • To improve the speed of our services

We collect the email address:

  • To send information and answer requests
  • To make reservations and send information and any relevant changes to a reservation

We may also send users additional information related to the products or services they have requested.

How do we protect the data of visitors to our website?

  • Their personal data is stored in a secure network that can only be accessed by a very limited number of people who have special access and are required to maintain the confidentiality of this information.
  • All credit card transactions are made through a secure platform and are not recorded or processed on our servers.

Is there any transfer of data to third-party service providers?

We do not sell, exchange, or transfer in any way personal data, unless we have previously informed the user.

  • By third-party service providers we do not include web hosting partners and other companies that collaborate with us in website operations or in the management of our company, as long as they agree to maintain the confidentiality of this information.
  • We reserve the right to release a user’s information when we believe release is necessary to comply with the law, enforce our policies, or protect the rights, property, or safety of others.

Are there links to third parties?

  • We do not include or offer third-party products or services on our website.

Do you have any further questions?

If you have any questions regarding our privacy policy, please do not hesitate to contact us using the contact details at the bottom of the website or by filling in the form on the contact page or by contacting us via WhatsApp.

This privacy policy is effective as of March 13, 2023.